How to Use Rush Delivery
Why use the Rush Delivery?
- Receive parts within 1-2 hours
- No need to drive for parts
- Save time, money, and gas
Benefits of using AC Pro Rush Delivery:
- Receive parts within 1-2 hours.
- Keep technician on the job site, not at the supply store.
- No longer lose money when install parts are missing.
- The time technicians gain back can be applied at the next job.
- Increase billable hours and technicians productivity.
- Instant online tracking of your delivery.
FAQ:
- How soon is the package delivered?
The order will arrive to the delivery address within 1-2 hours from the time the order was placed via ACPro.com. - How much does this cost?
The Rush Delivery fee is based on distance similar to uber, we charge this fee during online checkout and the tip has already been included. - How can I track the order, how do we know it was delivered?
The customer has the ability to track the order via a link in the Order Confirmation Email or via text if they choose that option during checkout. AC Pro also has access to a dashboard to see all Rush Delivery statuses. - What happens if the Rush Delivery driver cannot find the customer?
- If the driver has any issues with finding the delivery address they will attempt to contact the customer using the cell phone # provided at checkout.
- In the unlikely event of a return by Rush Delivery due to being undeliverable the customer will be responsible for the return fee which is 1.5x the delivery fee.
- Why can I NOT see Rush Delivery as a Shipping Option?
Rush Delivery will ONLY display if:- The product is in-stock at the nearest branch.
- The order is small enough for a car and light enough in weight for a single driver to carry.
- Hours between 7am-4pm Mon-Fri / 8am-10am Saturday